...do Microsoft (yes them again) think I have the intelligence of a one year old? I have deleted all the messages in my Hotmail account and emptied the Junk folder. "Wow, you have a very clean inbox" says the new pop-up message at the top of the screen. Yes. Yes, I do. Yes, I have a clean inbox. Because I checked each message and clicked on Delete. It's nothing to "wow" about. It's something I, as the owner of this mailbox, did.
And at the top of my junk folder it says "You don't have junk here (hooray!)". I kid you not. It actually has the word "hooray" with an exclamation mark perched coyly inside a pair of complementary brackets, entirely free of charge. Yes, I know there isn't any junk mail. I deleted it all not five seconds hitherto.
If only this worked in reverse and every time I loaded (say) Excel a smug self-congratulatory email popped up on the desktop of the Head of Customer Websites in Redmond which she/he had to read whether he/she wished to or not. It could go something like this:
"Hey!! (two exclamation marks, it's that important)
We got one of our Office products to open on a customer's PC. Aren't we the best?
Yup, working hard to make products do what they are supposed to to but sometimes don't and you know we feel real bad when that happens, it hurts us here, you know that? We feel the pain. But not today. Today a copy of Excel opened correctly. Hooray!!! (three? yeah, why not, let's push the boat out, they're worth it).
A few million of those and maybe they might design their websites for adults.
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