Tuesday, July 12, 2011

Do keep up at the back (er, Back)

I received an email today from Angela Back, General Manager of the Metropolitan Line. And before you nod admiringly and chalk me up in your estimation, this was a round robin. The curious thing is not therefore that Ms. Back should communicate with people registered to receive emails from TFL but that her message begins thus:

I am writing to let you know that new trains are being introduced on the Metropolitan line for the first time in 50 years. The trains are fully equipped with air-conditioning, walk-through carriages, improved customer information and CCTV for safer journeys.

The first of the "S" stock trains began trials in the spring of 2010 and additional units have been introduced to service regularly since. Regular readers of this blog [here we go again: Ed] will know that I have written about them on a number of times, my first mention being here Alas, Ms Back is clearly not numbered amongst those who value these little jottings. But where has she been for the past year? Anyone who travels regularly on the Met will be fully aware of the new trains - they will have seen them even if they have not yet had a chance to travel on one. I suppose the email may be aimed at people who, though they do not travel regularly (or hardly ever, in fact) but who still wish to keep in touch with the old firm, in the same way that emigrants keep in touch with the folks back home. Well good for them but I do find it a bit dispiriting to be given "news" about something I and plenty of other commuters know all about.

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