Customer: Good Morning, I wish to register a complaint.
Shopman: Sorry, we're just closing down for good, Space X down the road might be able to help you.
Customer: Never mind that, my lad, I want to complain about this spacecraft.
Shopman. Oh yes, the Athena lander.What's er, what's wrong with it?
Customer: I'll tell you what's what wrong with it. It's dead, that's what's wrong with it. And when we launched it not two days ago from this very spacedrome, you assured me that its total lack of responsiveness was due to "Solar storms, unstable neutron patterns, a disturbance in the Force and the batteries running a bit low".
Shopman: No...it's just resting.
Customer: Resting? It's toppled over and has gone dead.
Shopman: The Athena works better on its side. Look at the beautiful lattice work in the upper control module.
etc etc
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